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Care and Support Coordination Centre 

The care and support coordination service brings together professionals from the psycho-medical-social sector. Its objectives are to assess needs at home, centralise relevant information and organise appropriate services. It provides support at every stage of the process, working closely with the beneficiary, their family and friends, and the relevant professionals.

 

 

As required

  • Personalised support and follow-up
  • Needs assessment and information about available assistance and care
  • Centralisation of requests and mobilisation of internal and external services
  • Collaboration with family and friends and the doctor
  • Coordination of various service providers
  • Organisation of desired services (home-delivered meals, transport, remote monitoring, etc.)
  • Preparing to return home after a hospital stay, a stay in a nursing home or a rehabilitation centre
  • Monitoring and reviewing requirements

Organisation designed for wellbeing at home

Upon receipt of a request, a member of the coordination centre contacts the beneficiary or their carer to arrange a meeting and assess their needs.  

In collaboration with the beneficiary, their family and friends, and their attending physician, a support and care plan is proposed.  

The centre works with all psycho-medical-social actors without exclusivity or obligation. Each beneficiary is therefore free to choose their service providers. 

Thanks to a comprehensive overview of the situation and knowledge of the psycho-medical-social sector, our team ensures the implementation of a personalised, multidisciplinary and evolving plan.

Telephone hotline

Services are available by telephone from Monday to Friday from 8 a.m. to 12:30 p.m. and 1 p.m. to 4 p.m.. An on-call service is available by telephone outside these hours, 24 hours a day, 7 days a week.  

  • ASD Coordination Centre in Mons Borinage: 065 40 31 31
  • Coordination for Home Care in the Ath Region (CMDPA): 068 28 79 79
  • Coordination for Home Care in Tournaisis (CMDT): 068 84 86 30
  • Coordination for Home Care in Mouscron-Comines (CMD Mouscron-Comines): 056 34 09 99

Pricing

Thanks to subsidies from regional institutions, this service is completely free of charge. 

 

Our teams provide daily support with competence and compassion, offering home help and care you can trust. 

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