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The care and support coordination service brings together professionals from the psycho-medical-social sector. Its objectives are to assess needs at home, centralise relevant information and organise appropriate services. It provides support at every stage of the process, working closely with the beneficiary, their family and friends, and the relevant professionals.
Upon receipt of a request, a member of the coordination centre contacts the beneficiary or their carer to arrange a meeting and assess their needs.
In collaboration with the beneficiary, their family and friends, and their attending physician, a support and care plan is proposed.
The centre works with all psycho-medical-social actors without exclusivity or obligation. Each beneficiary is therefore free to choose their service providers.
Thanks to a comprehensive overview of the situation and knowledge of the psycho-medical-social sector, our team ensures the implementation of a personalised, multidisciplinary and evolving plan.
Services are available by telephone from Monday to Friday from 8 a.m. to 12:30 p.m. and 1 p.m. to 4 p.m.. An on-call service is available by telephone outside these hours, 24 hours a day, 7 days a week.
Thanks to subsidies from regional institutions, this service is completely free of charge.
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